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Ignorance Is Not Bliss PDF  | Print |  Email
Written by Will  
July 22nd, 2010

This is a guest post by Mary Woll who has a Bachelors in Business from Point Park University and has recently become avidly involved in Social Media.

I’ve worked in the retail industry since I was sixteen.  It was my first job, and I’m proud to say I still work at the same store where I started.  At the time, the new training program they had was administered via a computer.  The Human Resource Manager was very excited to show me something that had been in development for a while.  She felt it was quite effective and somewhat fun, for what it was.  It was new to her, but familiar to me: Videos, followed by games that reinforced what you were told in the video, and finally a quiz, complete with cheesy and repetitive “Good Job!”  animations when you got the answer right.

Technology has a place in every aspect of every field.  The training videos back then told my sixteen-year-old self that every customer who has a poor experience tells, on average, eight people about that negative experience.  However, a positive experience might make enough of an impression to reach the ears of one friend, at most two.  That was 2002, and training videos on CD were the best technological advance to hit the business world.

This is 2010.  Social Media is the firestorm of instant communication that blows everyone’s minds.  Sites like Foursquare, Twitter, and Facebook are taking over the business world in a way that was unimaginable ten years ago.  The idea that you would actually call eight people and tell them about a bad experience was frightening to business professionals.  Imagine  a business professional from ten years ago, finding out that the unhappy customer wouldn’t just call five or ten friends, but would let everyone with whom they attended high school know about their negative experience within the hour.  That would make for a relatively panicked professional, would it not?  However, that’s what today’s businesses need to be able to withstand.  Sites like Foursquare, Facebook, and Twitter have forever changed the way people communicate.

Foursquare tells people where you are.  It tells people which grocery stores, coffee shops, Laundromats, stores, restaurants, and salons you patronize and when.  The power of suggestion has long been hailed as one of the most powerful.  Every time someone updates a Foursquare, telling people where they’ve most recently “checked-in”, they’ve suggested that business.  What’s more powerful than a friend of yours constantly updating their Twitter or Facebook with the knowledge that they just entered a coffee shop you haven’t even heard of.  Chances are, next time you’re in the mood for a latte, you’ll at least give it a thought, if not actually walk in the door.

Twitter is an instant way to let all of your “followers” know how you feel.  If you’re in bad mood, or just heard a really great joke, you can tell them all right away and all at once.  There are several applications to share pictures, too.  Saw a great rainbow?  Post it on Twitter.  See a sign in a store advertising a price that the manager says ended last Wednesday?  Uh-oh.  That manager better honor the price so you can post how great they are, instead of posting that picture with the caption “Why do I shop here again??”

Facebook allows users the room to write status updates, similar to Twitter, but with a maximum of 420 characters, instead of Twitter’s limit of 160.  If that’s not enough room for you, you can always write a Note.  Up to 60 people can be tagged in this Note.  Not only does the note show up on you Facebook Page, it shows up in the MiniFeed of all of your friends.  And everyone you’ve tagged?  It shows up in the MiniFeed of all their “friends”, as well.

The old idea that a negative experience reaches the ears of eight people on average is outdated.  Social Media outlets like Twitter and Facebook offer everyone a chance to vent their frustrations to everyone they’ve ever met, and some people they’ve never met!  And the posts are instantaneous.  The information shows up in everyone’s MiniFeed and Twitter updates all at once.  And you don’t just see the frustrations of your closest friends, either.  Remember those people you know from high school  that you never see anymore?  I bet that you’ve read something from at least one of them in the past two weeks.

Eight people?  Try a few hundred.  Today’s smart companies are listening to the conversation, to see what people have to say about their business.  And today’s successful companies?  They’re providing feedback and rewards for loyal customers, as well as publishing it where all their friends and followers will see it.  A perfect example is Giant Eagle’s Market District: they held a contest for their followers.  Many companies give rewards to the Foursquare “Mayor”, for merely publishing the fact that they patronize their business.

So tune in.  Big things are happening, and they’re happening fast.  And the last thing you want to be is uninformed

Mary Woll

@Pixiedust61286

 
AwesomeCast! PDF  | Print |  Email
Written by Jennie  
July 12th, 2010

Do you ever wonder what your favorite PodCamp Pittsburgh Organizers are up to during the off-season?! Creating and developing new podcasts, of course!

Now entering their 7th week, Mike Sorg and Rob de la Cretaz are dissecting the week’s tech news on their very own podcast, AwesomeCast.

AwesomeCast was originally created by Rob and a friend several years ago and served as documentation of their awesome conversations. Thankfully, Rob kept the domain name even after life became too busy to keep up with regular episodes.

Mike and Rob are keeping yinz informed with special guests each week who agree, disagree, crack jokes, take shots at each other, and serve up a fresh perspective on all things tech.

AwesomeCast streams live with video and chat from the Sorgatron Media studio every Tuesday evening from 7:00 p.m. until 8:00 p.m., Eastern time. You can also pick up the audio version the next morning on iTunes if you’d rather listen on your way to work on Wednesday like I do.

These guys are all over the Internet in all the usual places. Check out awesomecast.com for all the details.

 
A Case Study: Skype Beta for Video conferencing…for Podcasting PDF  | Print |  Email
Written by Sorg  
July 8th, 2010

Testing a maxed out Skype call between AwesomeCast 3 and WMS 223

As I’ve been developing my podcasting studio from the spare parts I come across, as I’ve discussed in the past.  I’ve also been envious of the Skypasaurus from the TWIT studio, and sought to build my own the hard way (ie. with now money).  I was an inkling away from endeavoring on this path.  Then the Skype Beta was announced.

With this beta, a lot of what I do in my podcasts has changed.  The best example, of course, has been with my Wrestling Mayhem Show.  Since the beta was released, and thanks to all of the participants being Windows PC based (the 5 way video conferencing only works with PC based Beta participants at this time) our show has become a bit more visually interesting.  Much of my camera switching that was once handled by my BoinxTV dealings has been replaced by a rather smooth interface within Skype.  By clicking on corresponding video feeds, I’m able to bring the focus onto the prime talker for a segment or discussion, and it even lines up nicely when I bring up the two up for when I’m talking directly to someone.

How can you use this?  The main considerations would be recording this “mass Skype feed” along with your own, on site video.  I’ve played with something called Vodburner to records our Mac friends not participating in this beta to edit in later until I find a solution, but that method has been less than successful come weeks.  If you simply want something to push to something like Ustream or BlogTV, using a screen grabber product similar to CamTwist (what I use on the Mac) that captures the video might be a great way to capture it quick and dirty.  Use your imagination, and I’m sure there’s plenty of ways to work this into a video production setup that doesn’t require a ridiculously priced Tricaster.

To see the video in action, you can check out any of the last few episodes of Wrestling Mayhem Show (we started using this Beta on episode 219).

Originally posted on June 21 by Mike Sorg at his blog, where he ponders geeky things.

 
If Social Media Is a Conversation, What Questions Should You Be Asking? PDF  | Print |  Email
Written by jkownacki  
July 5th, 2010

One of the most-used phrases in social media is an invitation to “join the conversation.”

But what are we all talking about?

In some cases, brands are listening to what their customers are saying about them (and their competitors), and trying to get better at doing business.

In other cases, citizen journalists are redefining what we think of when it comes to “news.”

And still others are interested in exploring their surroundings, establishing like-minded communities, experimenting with various media forms and more.

So: Where do you fit into this conversation?

Step One: Start by Listening

If you walked into a cocktail party or the corner pub, you’d need a few minutes to get up to speed.  You’d have to study the crowd and figure out what they were talking about, why they cared, and who was directing the conversation.

Social media is a giant cocktail party or global pub, spread across the Internet, 24 hours a day.

Figuring out what everyone knows, and why they’re so passionate about it, can take time.  But it’s well worth it.  Otherwise, you won’t know what’s already been said, where you might contribute, and what you want to do next.

Step Two: What Do You Want to Know?

Are you pursuing social media for business?  Art?  Pleasure?  All of the above, or something else entirely?

Defining your own goals for social media will help you figure out what you do know, what you don’t know, and which questions you need to ask next.  And, by listening (see above), you’ll figure out what to ask of whom.

(NOTE: Don’t worry; you don’t always need a gameplan to “join the conversation.”  Some people are happier simply jumping in and figuring out the details later.  If that’s your style, dive in — just make sure you’re not at the shallow end.)

Step Three: Ask and Engage (Politely)

If you don’t ask questions, you’ll never learn.

Like most subjects, there are no “dumb questions” in social media, but there’s a lot of bad advice, and even more good advice that no one bothers to follow.

Ask around.  Weigh the answers.  Test-drive some solutions, figure out what works for you (and what doesn’t), and then share your learnings with everyone else.  By the time you know what you’re talking about, you’ll be able to help people who ask the same questions you were just asking a few days or months ago.

However, a warning.

You know all those times you’ve been out with your friends, heatedly debating politics or religion, and someone who “couldn’t help but overhear” your discussion decides to chime in with an unwanted comment intended solely to make himself look good?

Don’t be that guy.

By all means, engage others.  But do so in a way that respects them and their conversation.  Because the Internet may be a 24-hour cocktail party, but that doesn’t mean you always have to crash it.

The Bottom Line?

When in doubt, ask.

(Then listen.)

Posted by Justin Kownacki, who blogs regularly and tweets a bit too often.

 
Pushing Your Envelope with WordPress PDF  | Print |  Email
Written by Norm  
June 30th, 2010

Using the Modern Web

As the mainstream move to accept Web 2.0 (without being conscious of it) the tools for sharing have gotten more and more sophisticated. The lines between a website, blog, and social network are becoming blurred. Websites like Linkedin and Facebook are incorporating Twitter “like” functions. We have seen this for a long time in the realm of photo sharing and video sharing is not far behind. Sharing and creating content online is an expected aspect of “surfing” the web today.

The modern web provides us with excellent tools to create, share and build communities. From complex social networks to quick and dirty blog sites. These tools strive to giving users access to dynamic sharing with as few clicks as possible. I even have my mom using a blog, now that is progress. But my point is that sharing is now very simple and these simple sites are actually very powerful tools.

Recently I had a discussion with a colleague about using Tumblr as their main site for content. Now to be clear I don’t have anything against Tumblr, nor do I want to discourage people from using these tools. However in this situation I was surprised at how few hits the site was getting. Especially, because she is starting to attract advertisers and how often there is new content on the Tumblr.

When You Hit the Ceiling

Some Monsters Are Too Large To Fit

Flickr Photo by CarbonNYC

The more I thought about the situation the more I realized that the site probably started as a fun little hobby and has grown into a popular page. Applying basic SEO think to the situation I thought there had to be a reason the Tumblr isn’t getting more traffic. How can you maximize keywords, does creating keyword links help, naming photos, meta data, generating links to your site, etc are all questions that came to mind.

So my bigger question is when do you hit the ceiling with free web services? Even WordPress.com and Blogger have their limitations. The answer to that question ultimately lies in your goals and reason for publishing content in the first place. Perhaps your goal has changed or grown, maybe you see new potential, you are ready to monetize, or, perhaps, you are just so awesome you need more control over your content. Each site will have it’s own set of circumstances.

What WordPress.org Can Do For You

When you realize you have hit the proverbial ceiling you will know it. My content manager of choice is WordPress.org and I encourage everyone to give it a serious look. In WordPress 3.0 you have more options that ever before in how you can post, organize, and direct traffic on your site. Creating multiple blogs on one domain is a new dynamic tool that is still being realized by bloggers.

Currently I’m using WordPress 3.0 for a familiy blog where each family member can have their own site and pull content into one main feed. I’m also using it to power an online store to sell Magic: the Gathering cards. At AiP we are considering it to give the school unlimited sub domain sites for one off projects by faculty and students.

With a little tinkering, you’ll find that your basic functions are available on WordPress and then begin to realize how the sky is the limit.

PodCamp Pittsburgh 5

With that said this is why you need to come to PodCamp Pittsburgh. To learn more about what these tools can do for you. At PodCamp you will:

  • learn about how to use these tools, including WordPress
  • meet people who can help you
  • take your blog/podcast/Tumblr to the next level

Finally Not only is WordPress free, but so is PodCamp Pittsburgh! Technology is making our lives better.

 
Social Media in Education PDF  | Print |  Email
Written by Will  
June 22nd, 2010

Social Media is media where information and content is generally created by users themselves using new technologies, which allow easy use and access by powerful publishing technologies, publication and exchange.

Nowadays there are plenty of sources for communication online, which include blogs, micro-blogging, social networking, collaboration social media software, multimedia social software, reviews and opinions including community Q&A, entertainment platforms and many other social media applications to choose from.

Schools should be embracing new technologies and specifically social media because nowadays the social media sphere is trending all over the world and on some of the social media applications there can be found the latest breaking news, innovations or events that happen in the world, and the social media has become number one to tell the news to the world. For schools it is useful to be modern and upgraded in their knowledge, as children spend a lot of time in social media applications and it would be useful for them to find out positive side in this sphere, where they can find many interesting things and get educated in a more broad sense, because the social media erases the borders and allows people to get much more educated in a shorter time. Schools should implement all the innovative technologies and social media applications if there is such opportunity, and much attention should be paid to social media applications, as there are always two sides of everything. The best qualities and opportunities should be depicted from the social media and rendered to children to help them get more educated and follow the news and new opportunity that technological progress is giving to us.

How do you think schools can use Social Media to improve education?

~Will Reynolds Young
@TheeBayk1d

 
Social Media for the Whole Family PDF  | Print |  Email
Written by Missy  
June 19th, 2010

The ease of social media is becoming more and more apparent.  Technologies that were once considered difficult for everyday people to utilize are becoming easier and easier for the average joe to not only figure out, but to use on a regular basis.  I remember when AOL Instant Messenger was pretty much the only “instant” contact I could have with my friends.  And even that was a hassle because I had to plug our family telephone line into the computer, wait through the process of clicks and beeps while the modem connected to the internet, and then waited while the information loaded at slower-than-molasses speeds.  I remember that my usage was also limited, because I could only use the internet during the evening, and my parents would not allow extended use because it tied up the phone line and prevented them from making and receiving calls.

If I want to get in touch with my friends today, I can still use AOL Instant Messenger – from the ease of my laptop connected through a FIOS connection or from the ease of my cell phone.  I can message them either through a wall post, a direct message, or a chat message through Facebook or MySpace.  I can send a tweet that directly updates through Twitter, my blog and Facebook with the push of a button. 

Barring my relationship with my husband, my experience with multimedia and social media would be nill.  I grew up in an area where cell phone reception is scattered, internet connectivity is generally dial-up, DSL or the slowest cable connection I’ve ever been on, and technology could generally rival that of a decade ago.  Having someone so close that is tapped into the nerve center of emerging technology and media has taken me from behind the curve to slightly ahead of it.   

Having the knowledge and expertise endowed by my husband’s interest in new media, I fully realize how special moments can be shared instantaneously.  Thanks to him, my family was able to utilize the internet to share Christmas Eve in Western New York with my aunt and cousins in California via a live video conference, from the comforts of my grandmother’s living room.  My mother uses the same capabilities to video conference on a regular basis with my aunt.  It gives my grandmother the opportunity to not only hear my aunt’s voice but to also see her, her children and her grandchildren.  So yes, when they say that anyone can use new media…that even includes an 87-year-old grandmother, great grandmother and great-great grandmother.

 
Join fellow PodCampers at a Pirates game! PDF  | Print |  Email
Written by Jennie  
June 10th, 2010

Have YOU heard of PGHTweetup?

From the PGHTweetup website: “PGHTweetup is a volunteer group of social media-friendly Pittsburghers. We get together on a semi-regular basis in casual settings to discuss anything of interest in the technology and online world.”

Several people who are a part of PGHTweetup are PodCamp Pittsburgh organizers, friends, and attendees who love geeking out with like-minded people and having a good time.

If you haven’t attended a PGHTweetup event, I encourage you to come out and say hi and have a good conversation and make a few new friends. You don’t have to be on Twitter (but we might peer pressure you into joining) to attend a PGHTweetup event. As long as you’re a swell individual and don’t mind us talking about all things that make our gadgets buzz, you’re a welcome addition.

As a PodCamp Pittsburgh enthusiast, you are cordially invited to the second annual Bucco Game TweetUp.

When: July 17, 2010. Tailgate starts at 2:00 and the Pirates play the Astros at 7:05.

Cost: $15.00 for a game ticket and tailgate, $5 for the tailgate only. (Tickets are $10 and $5 goes to our friends who are providing all of the tailgating supplies and food so you don’t have to bring anything.)

Where: PNC Park, of course!

For more details about ticket and event information, please visit the Eventbrite or Facebook page.

If you have any questions, please email Jennie at jennie.roth (at) gmail.com.

We hope to see you there!!

Bucco Tweetup 2009

Photo by Rob de la Cretaz

Check out more photos from last year’s event here.

 
Podcasting: The Show Must Go On PDF  | Print |  Email
Written by Sorg  
June 7th, 2010

As many know, I’ve been doing this Podcasting for quite a long time.  From streaming , self run “radio stations” to over four years on my own Wrestling Mayhem Show, I’ve seen a lot of changes.

But no matter what your goals are, you’re not going to reach them without a few main points.

  1. Consistency in release.  Your audience needs to know when to expect you.  My Wednesdays are the day when I expect that there’s a Macbreak Weekly and Between the Ropes in my itunes queue to download.  If something hasn’t posted yet to MacBreak, or Between the Ropes is preempted due to local basketball (because it’s a podcast of their terrestrial radio show in Orlando, FL).  It’s one of the items that will separate being viewed as a pro or an amateur, even if we’re all amateurs…
  2. Evaluate your assets. I would love to higher end productions.  In a perfect world, I’d be doing a Podcast showcasing independent wrestling from around the country, or at least the Northeastern region.  But I know that there is no chance of working that into my busy schedule, or affording the travel.  It would be amazing to try my hand at a more serialized, scripted show, akin or The Guild or Something to be Desired, but again, the time consumption doesn’t allow it for me.  When you start into a project, you have to ask yourself if it’s within your abilities.  If not, maybe it shouldn’t be a serialized, constant schedule.  Maybe, especially if your experimenting, you shouldn’t promise a schedule.
  3. Time vs Money.  I don’t have a lot of money to sink into my content.  So I tend to invest a lot of time.  I have five computers running in my studio of varying configurations that have all been hand me downs, and more not running at this moment.  A lot of my problems could be solved, and I could concentrate more on sitting down and putting out great content if I had the money to bring in some cool stuff like a tricaster, build a TWIT-inspired Skyposaurus, or just some newer computers I know won’t crash so hard.  But instead, I found myself on this Sunday updating Xubuntu (a nice free alternative vs managing Windows licenses) on a dormant PC I hadn’t been running, testing what I can do with the new Skype Beta for video conferencing, and what to do with my Mac friends who can’t partake during these shows, and evacuating a monitor that started smoking.  Thankfully, I love the adventure.
  4. Have some heart. It better be something you love.  I’m up to three weekly shows.  It multiplies the time, keeps me up late some nights, but it’s about three topics I can’t get enough of.  Technology, professional wrestling, and music.  A good place for further reading on this idea, and some really good social media cheerleading, I recommend the audiobook versions of Gary Vaynerchuck’s Crush It.  It’s a great message in “Just do it” and will make you want to make

Justin has some great insight into how to make your production matter. But I hope these items I’ve outlined help you keep the faith to push forward personally.

How to you keep the show on the road?

 
Date Set for PodCamp Pittsburgh 5 PDF  | Print |  Email
Written by Missy  
June 5th, 2010

It’s official…we have a date!  PodCamp Pittsburgh 5 will be the weekend of September 18th & 19th at the Art Institute of Pittsburgh.  We are planning to open registration for the event beginning August 1st, so mark your calendars accordingly.

Additional information will be posted as it becomes available, including potential speakers and sessions.  Keep checking back for what to expect for this year’s event.

 

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